Frequently Asked Questions

Who can participate?

People who live in, work in or visit Mississauga.

Can I log kilometres from rides that were outside of Mississauga?

Yes, Mississauga Bike Challenge participants can log rides as long as rides start, finish or include cycling in Mississauga.

Can I log the kilometres I cycled prior to June 29th?

No, Mississauga Bike Challenge participants can only log kilometres cycled in the challenge period: June 29th to September 17th.

What is Strava?

Strava is the world’s leading free GPS tracking app that enables cyclists to track their rides. Visit the Strava website to learn more about the service, create a profile and download the app.

How can I connect my Mississauga Bike Challenge profile with my Strava account?

  • Step 1 – Log in to your Mississauga Bike Challenge participant profile.
  • Step 2 –  Click on the orange Strava logo (top right corner of the profile page) and follow the prompts to connect your Strava profile with your Mississauga Bike Challenge profile. A small lightbulb will appear next to the Strava logo in your profile page after successfully connecting your profiles.
  • Step 3 – Track your rides with Strava. Switch on the app before you start your ride and complete the ride in the app once you are finished. Your ride will automatically be saved to your Strava profile.
  • Step 4 – The Mississauga Bike Challenge will sync with your Strava profile every day at 10 p.m. to import your kilometres. The imported kilometres will be added to your bike challenge ride log and added to the community total.

Can I switch off email notifications?

You can switch off email notifications for logging kilometres and earning awards. Please click on the edit profile button below your name on your Mississauga Bike Challenge profile page to adjust your email preferences.

Can I delete my Mississauga Bike Challenge profile?

You can submit a request to delete your profile to cycling@mississauga.ca

Have additional questions about the Mississauga Bike Challenge? Send your question to cycling@mississauga.ca.